Services

We Partner.We Create. We succeed.

Why with us?

 

Crown Technics is your partner for the modern Sewing and Crafting business, specializing in the distribution of Sewing Machines and Ironing Systems.

With our extensive knowledge of these markets and our global partnerships with suppliers and manufactures we can help you sell more products to new customers.

For many years now Crown has been the leading European Sewing machine distributor. This has made us experts in managing and fulfilling orders from 1,000 to 100,000+ units.

Profound knowledge in product design, customer demand and technology are some of the key elements that lead to our success.

Our goal is to help you sell new products to new customers!

We at Crown Technics are a dynamic team that is eager to provide you with products that will differentiate you from your competition!


WAREHOUSING AND LOGISTICS  

Most of our products are globally sourced. Thanks to our long history, we understand how to successfully handle this complexity and therefore lower the risk for our supply chains. We are the partner that can reliably manage orders, from source to shelf, and control all other supply chain issues. Having our own logistic centers in Chicago, Germany and Switzerland enables us to provide a global service like no other sewing machine supplier.

We are especially proud to have with our new Chicago area distribution center a facility that can not only offer the logistics in the B2B environment but is also a state of the art fulfillment center for all size B2C business. The ever-expanding range of products, sizes, styles, weights, colors and other SKUs variations is not a problem, but an opportunity for us! 

Purchasing and Sales PLANNING

Having long term relationships with our suppliers is one of our key competences. We have a wide portfolio of suppliers that can produce Sewing machines and accessories for every market environment and price point. This experience will help you to be more successful than others in this business.

Our philosophy is to not only help you source the right sewing machine but also get the right assortment of Notions, Accessories and Kits to your shops in order to complete the brand portfolio and improve the customer experience. 

UNDERSTANDING THE MARKET

Being sewists and Crafters ourselves gives us the knowledge to determine what today's customers demand. We are able to quickly spot trends and react on changes. We know what will sell for your shop environment.

The success we have with our private label brands like EverSewn, a sewing machine brand made for the Next Gen customer or successfully relaunching with Veritas a nearly forgotten German sewing machine brand was only possible due to our great understanding of the market.

The trust and success we have with working with leading European Mass Merchants like Lidl, Otto, Carrefour proves our quality of work.

customer service support

We work with the best to offer the best. Our goal is to improve our products and services to a standard way above the average. We offer Service hotlines, Technical support or refurbishing to all of our customers. We work with industry experts to provide the best possible service to you and your customers. 

manufacturing quality MONITORING

In order to provide you with the best possible product quality we only work with the leading sewing machine manufacturers. Our manufacturing partners have high quality standards and are all ISO certified. All of our products are CE and UL certified and we can also provide a TÜF or any other certification. Having our own staff to overlook production lines enables us to minimize quality issues and react fast on deviations.